Offer or reward issue
Open the offer inside GEMCAGE and use its support option when available. Include the offer name, completion date and any proof requested.
We are here to help
Support
Tell us what happened and include the details that help us find your activity.
Account or payout issue
Email info@gemcage.com from your contact address. Never send a password, verification code or private key.
Helpful details
- Your GEMCAGE profile name or contact email
- Your phone model and app version
- The offer or withdrawal name
- The date and a screenshot without sensitive financial information
Support response times can vary. Sending the same request repeatedly may slow investigation.